We ship worldwide via Canada Post and FedEx. Your item will be shipped within 2 business days of receipt of payment.

Shipping Cost

• Canada & USA: $6 for 1st item, $1 for each additional item.
• All other countries: $6 for 1st item, $1 each additional item.
• International buyers must contact us (lindasaad1@rogers.com) for an invoice at the end of the auction, to receive the correct shipping cost.
• The shipping cost includes insurance for the first $50 of item value.
• Please note: shipping costs given by eBay's Shipping Calculator are INCORRECT.

Insurance

Insurance is mandatory for all orders over $50.

Insurance Cost
Item Price	US/Canada	Int'l
$0-$50	Included	Included
$51-$100	$6.50	$15.00
Over $100	$1 per each additional $50 of item cost	$1 per each additional $50 of item cost

Combined Shipping

• Do NOT send payment or go through checkout until all of your listings have ended. We cannot combine items which have been paid for separately.
• You may wait on other listings to combine shipping for up to two weeks from the end of the first auction.
• Canada and USA: Shipping is $6 for the first item, and $1 for each additional item.
• All other countries: Shipping is $6 for the first item, and $1 for each additional item.
• This shipping cost covers your first $50 of insurance. Insurance is mandatory for all orders over $50.

We have a 7-day return policy. If you wish to return your item, please contact us within 7 days of receipt. A 10% restocking fee may apply.

105% Money-Back Guarantee

We offer a 105% money-back guarantee if the item you purchase appraises for less than the value that we state. Appraisal/certificate MUST be done by an independent gemological laboratory. Appraisals from jewelry stores etc. will NOT be honored.

We accept Paypal, Visa/MasterCard, American Express, Discover Card. Payment must be sent six days from the end of the last item you are bidding on.

Canadian Customers

• All Canadian customers: add 5% sales tax (GST) to all orders.
• Ontario customers: add an additional 8% sales tax (PST) to all orders, in addition to the 5% GST. (13% sales tax total.)

Buy From Skyjems and Buy With Confidence

We are family-owned and operated, and have been in the gemstone and jewellery business for three generations. We have been selling on eBay since 1999, with over 99% positive feedback.

Over 95% of our customers return to do repeat business. I am sure that if you try us out, you will be back, too.

We are also the only seller on eBay to offer a 105% money-back guarantee on jewellery and gemstones.

Contact Info

• Email: lindasaad1@rogers.com
• Phone: Canada and USA only: (866) 318-7113
• All other countries: (647) 436-7733

We reply to ALL emails, 100% of the time. If you have not received a response within one business day, please call us.